Sonora Communications, Inc.

RoundCube web-mail software

For those customers that have an @sonoracomm.com email address we have installed another option to be used as a web-mail client.  For your convenience we have installed RoundCube.  This will access your same mail as the standard web-mail software.  The main benefit is that RoundCube manages large numbers of folders better than the default web-mail.

The downside is that there are settings in the default webmail for spam that are not available in RoundCube.  You can always log into the default web-mail to adjust those settings and use RoundCube on a daily basis.

You can adjust those settings here: https://webmail.sonoracomm.com

Click here for an explanation of spam settings.

To login to RoundCube use this link.  It will create a secure, encrypted connection that safeguards your privacy.

https://rc.sonoracomm.com

RoundCube settings

There are options concerning the view and mail behavior that you can control from within RoundCube.  Login to RoundCube using the link above and your standard email user name and password and then you can access these options through the Settings link in the upper right hand corner. There are many settings to be considered.  Here a few highlights.

Maibox view

• Sets new mail checking schedule.
• Determines sender notification behavior.
• Preview pane settings

Composing Messages

• Save  Draft frequency
• Reply format (by default the reply starts at the bottom of the original.  I set to start at the top)
• Signature behavior

Identities

• Login to RoundCube using the link above and your standard email user name and password.
• Click the Settings link in the upper right hand corner of the screen.
• Click the Identities tab to create or modify the identity displayed to your email recipients.
• Click the + at the bottom left to create a new identity.
• Click the identity on the left to edit.
• by editing the identity you can create a signature etc.

Folders

By default in RoundCube you will only see your Inbox and Trash folders.  To display any other folders follow these instructions:

• Login to RoundCube using the link above and your standard email user name and password.
• Click the Settings link in the upper right hand corner of the screen.
• Click the Folders tab.
• Click in boxes in the Subscribed column for any folder you want displayed.
• There is no save option so checking the box finishes the procedure.
• Click the E-Mail link in the upper right and your folders will be visible.

There are more settings to be considered.  I encourage you to go over them to determine if you would like other than default behavior.  If you are not sure of the function leave it at the default setting.